I had a lot of difficulty finding a job right after I graduated. I didn’t know what the hell I wanted to do, but I didn’t want to do anything related to criminal justice. I can look back now and say that I should have probably majored in something else. Luckily, I enrolled in a paralegal class and I think I’m going to be happy in this field. Before I enrolled in my paralegal course, I did score a few interviews.
Interviewing is not an activity I enjoy. It is often difficult for me to think quickly and answer questions. It was especially hard for me at that time because I was interviewing for jobs that I didn’t even want.
The worst interview was my interview with Progressive Insurance. I had to jump through major hoops to get through their interview process. The first step was to fill out an application on their website. Soon after, a representative called and scheduled me for a test. On the morning of the test, I was about 15 minutes from the house when they called and they said they had to reschedule because they lost power. Ok. Another week went by, and then I finally went into the office to take the test. I thought the test was pretty easy. It was simple math and english. An employee at the office said I passed the test, and that I was going to be going on to the next part of the interviewing process. The next step was the phone interview.
Nowadays, employers like to ask these “behavioral” questions. The format is usually, “given xyz, how did you identify the problem, what did you do, how did you do it, and what was the outcome”.
Let me tell you why these questions are such a problem to me. I feel like I “wasted” some of my time at college. Sure, I got great grades, but I wasn’t very fond of my major, my miserable time at my co-op job was still in my mind, and I didn’t even particularly want this job at Progressive. They asked so many questions that I knew I couldn’t be honest about, because that would have killed the interview on the spot. They asked questions about experiences I’ve never had, or if I did have those experiences, they were too lame to talk about. Who wants to relate all their experience to the 6 plus years of working at a supermarket?
The phone interview wasn’t bad. The interviewer liked me, she offered me some constructive criticism for the real interview. Finally, another week goes by and I’m ready to go into the final interview.
It was a disaster for me. I can’t remember many times when I’ve felt more embarassed.
There are certain emotions that I could hide, and I certainly felt much less pressure when interviewing on the phone. Without the safety net of the phone, I was left completely exposed. I stumbled on my words. I sometimes took 30 seconds to more than a minute to think of any example that I could remotely relate to the question.
Some examples:
“Tell us about a time when you had to make a tough decision. Tell us about the situation and why you made that decision”
I panicked during this question. The majority of the questions were less open ended and talked about a particular problem or type of experience that I could solidly relate to a work experience. Since the supermarket wasn’t rocket science, I tried to quickly think of an academic experience. I could only think of two options. The first option was for me to explain why I decided not to go to law school, and the second was why I stuck with majoring in criminal justice. Either way, I was going to be lying. I’m not a great liar. I don’t think they bought my answer that probably sounded something like this:
“There was a point during my sophomore year of college that I considered switching out of criminal justice. I didn’t want to be a cop anymore, and I didn’t want to continue Army ROTC, but I did enjoy law. I figured that majoring in criminal justice would be a good choice if I was to continue on to law school…It was a tough decision because I wasn’t sure what I wanted to do, but I think I made the right choice. But I don’t want to go to law school. I like investigative work, I think working in the insurance industry would be a good place to start.”
I probably incoherently rambled on a little more than that, but you get the idea.
At some point, I got this question:
“Tell me about a time you made an unpopular decision. How and why did you make this decision?”
Oh no. I couldn’t think of a single damn thing.
Then, I thought to myself:
Creative part of the brain: Wait, didn’t we just do the fantasy baseball draft? You were the commissioner and we had some infighting regarding which stats to include and which ones not to. Some of your decisions were unpopular among some of the teams.
Logical part of the brain: You can’t be serious, you’re not going to talk about fantasy baseball during an interview!
Creative: I can’t think of anything else for you! I’m sorry!
Logical: Come on, we can do better than this…the clock is ticking here.
Creative: Thinking….thinking….thinking…I’ve got nothing.
Logical: I can’t believe we’re going to do this.
Me: The best example I can think of is my fantasy baseball league…
I felt so embarrassed. The primary interviewer was an older woman who probably had no idea what I was talking about when I started talking about OPS, SLG, and OBS. The other interviewer was a younger guy and, luckily (if you can call it luck), he knew what I was talking about. I think they both felt embarassed for me.
I felt terrible, yet, relieved when I walked out.
Although I can laugh at this a bit now, this wasn’t like the other “ha ha, it’s ok to laugh at yourself moments”. I sincerely hope that no one has to go on a job interview like this. Embarrassing doesn’t do it justice. It was downright humiliating.